Send an E-mail or Message

E-Mail and Messages Overview

You can communicate with students and parents from your teacher portal in two ways: via message or email. A portal email is a full-fledged email and is delivered to a student's or parent's personal email inbox and their portal inbox. Messages are a means of communicating in the portals only, and students can only retrieve these messages in their student portal. As a result, email could be used as the primary method of communication, but messages are preferred when your students might not have email addresses.

The following features are available for email only:

  • Saving email drafts
  • Viewing sent emails
  • Sending attachments
  • Email archive for previous school years

Sending an email or message starts with clicking E-Mail & Messages on the main navigation bar. The E-Mail & Messages page is organized into two tab screens, one for emails and another for messages. The following diagram explains the page's main functionality.

Email & Messages Page

  E-Mail & Messages Diagram (See Figure Above)
A Switch between emails and messages.
B Access your email inbox, email drafts, and sent emails.
C View archived email for previous school years.
D Select which emails to show and search emails by subject or sender.
E See details of an email by clicking the view icon .
F Reply to an email or delete it.
G Browse email and select how many emails to display per page.

To view more than 10 email messages per page, click one of the options from the E-Mails per page list, located at the bottom of the email list. If you have several emails, use the navigation arrows at the bottom to browse the email list.

This topic was last updated on December 19, 2017.

Rediker Software, Inc., 2 Wilbraham Road, Hampden, MA 01036
Copyright © 2017 Rediker Software Inc. All rights reserved.

Copyright © Rediker Software, Inc. All rights reserved.